Nick Booth is a technology analyst and journalist, with a terrible past. (His mobile computer skills helped the Met Police to mobilise the first car clamping and wheel clamping trucks). Now he tries to pay his debt to society by helping explain technology to the masses and running free training courses.
Too many retailers use technology to ignore the disabled
By Nick Booth | Bytesize, Digital Digest | Friday, 14 June 2013 at 4:46 pm
There was a time, not so long ago, when shop staff lived in fear of a complaint letter to the manager. These days it’s impossible to have such an impact. Technology hasn’t improved relations between customers and the bosses. In fact, it’s made it a lot harder to communicate your dissatisfaction. Deliberately so, in many cases, I would argue. And yes, I do have evidence to back this statement up.
By Nick Booth | Bytesize, Digital Digest | Monday, 20 May 2013 at 3:00 am
Did you go to your local record shop on Record Store Day? It was a nationwide series of events aimed at saving the nation’s independent record shops. Come on, these are the keepers of the flame. If we don’t support them they’re gone and the world will belong to the likes of Simon Cowell. So did you go and buy something from your local record shop?
By Nick Booth | Bytesize, Digital Digest | Wednesday, 8 May 2013 at 5:00 am
The retail industry has always been fun because it’s about people. You see everything in this environment: all human life is here.
By Nick Booth | Bytesize, Digital Digest, Notebook | Tuesday, 2 April 2013 at 3:49 pm
Most of us have crazy ideas for apps that we’re convinced will go global and made us millionaires. I tend to get mine just as the barman is ordering me to go home and I never get to write them down.
By Nick Booth | Bytesize, Notebook | Thursday, 21 March 2013 at 1:54 pm
One of the myths about online retail technology was that it would only pass on benefits to the consumer. That’s not always the case. Everything is cheaper online, right? Wrong! That’s what they want you to believe.
By Nick Booth | Bytesize, Digital Digest | Tuesday, 12 March 2013 at 2:27 pm
One of the most enduring popular myths about the modern economy is that there’s an easy fortune to be made in online trading, if you can only be bothered to make the effort. The implication is that the unemployed really ought to jolly well pull their socks up and start a business.
By Nick Booth | Bytesize, Digital Digest | Wednesday, 6 March 2013 at 4:10 pm
Most retail technology gives more power to the seller but some tech start ups try to help the consumer. One company is using IT to create a service culture. But shouldn’t humans be playing their part?
By Nick Booth | Bytesize, Digital Digest | Thursday, 21 February 2013 at 1:01 pm
Somewhere in the country yesterday, a girl walked into a McBurger joint and ordered a Quarter Pounder with cheese, large fries, ice cream, full fat coke and vanilla milkshake – the full cholesterol festival. And the boy at the counter gave it to her for free. It’s the least he can do for the girl he loves, on Valentines Day.
By Nick Booth | Bytesize | Friday, 15 February 2013 at 12:56 pm
How do you save the British pub? Relaxing the smoking ban is an option. Maybe breweries could support their landlords, instead of treating them like the squatters who stand between them and a big property deal. A less punitive tax system, which encouraged social drinking and punished binge boozers, might work.
By Nick Booth | Bytesize | Monday, 11 February 2013 at 4:09 pm
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