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The misery of queuing – and the latest apps to ease the pain, Bytesize

The misery of queuing – and the latest apps to ease the pain

When everyone is forging ahead of you and you’re powerless and paralysed that’s not a nightmare – it’s the queue at a supermarket.

By | Bytesize, Digital Digest, Notebook | Monday, 16 September 2013 at 5:00 am

Banning mobile phones from shops is the last thing that retailers want to do, Bytesize

Banning mobile phones from shops is the last thing that retailers want to do

The now infamous Sainsbury’s checkout lady who refused to serve a customer while she talked on her mobile phone has clearly pleased a lot of people, if reaction in the media reflects public opinion.

By | Bytesize, Digital Digest, Notebook | Friday, 12 July 2013 at 9:00 am

Xbox One U-Turn proves consumer is king, but at what cost?, Bytesize

Xbox One U-Turn proves consumer is king, but at what cost?

Microsoft announced on Wednesday night that it will go back on its decision to make Xbox One a primarily online device, and restored game ownership to the joy of gamers around the world. But, does this U-turn have any downsides?

By | Bytesize, Digital Digest | Monday, 24 June 2013 at 5:13 pm

Online shops need to ramp up disabled access, Bytesize

Online shops need to ramp up disabled access

Too many retailers use technology to ignore the disabled

By | Bytesize, Digital Digest | Friday, 14 June 2013 at 4:46 pm

Retail tech: Shops have got dozens of ways to tell you to talk to the hand, Bytesize

Retail tech: Shops have got dozens of ways to tell you to talk to the hand

There was a time, not so long ago, when shop staff lived in fear of a complaint letter to the manager. These days it’s impossible to have such an impact. Technology hasn’t improved relations between customers and the bosses. In fact, it’s made it a lot harder to communicate your dissatisfaction. Deliberately so, in many cases, I would argue. And yes, I do have evidence to back this statement up.

By | Bytesize, Digital Digest | Monday, 20 May 2013 at 3:00 am

How retail technology could save the record, Bytesize

How retail technology could save the record

Did you go to your local record shop on Record Store Day? It was a nationwide series of events aimed at saving the nation’s independent record shops. Come on, these are the keepers of the flame. If we don’t support them they’re gone and the world will belong to the likes of Simon Cowell. So did you go and buy something from your local record shop?

By | Bytesize, Digital Digest | Wednesday, 8 May 2013 at 5:00 am

Interview with SoundCloud’s Alexander Ljung, Bytesize

Interview with SoundCloud’s Alexander Ljung

I was recently fortunate enough to get the chance to sit down with Alexander Ljung, founder and CEO of SoundCloud. For those of you not familiar with the service, SoundCloud is the web’s largest online audio distribution platform with over 30 million registered users, hosting content that reaches more than 180 million people per month.

By | Bytesize, Digital Digest | Friday, 3 May 2013 at 1:00 pm

Technology could give shopping the fun factor, Bytesize

Technology could give shopping the fun factor

The retail industry has always been fun because it’s about people. You see everything in this environment: all human life is here.

By | Bytesize, Digital Digest, Notebook | Tuesday, 2 April 2013 at 3:49 pm

Barking Blondes: Doggy apps, lost pooches and ‘petworking’, Bytesize

Barking Blondes: Doggy apps, lost pooches and ‘petworking’

Dogs are big business! As well as dog ownership doubling in six years, the pet industry has boomed in the UK, with an estimated value of £7 billion, increasing by seven per cent annually despite the recession. The past decade has seen an explosion of doggy gadgets, toys and clothes. Well, now it seems the computer age has targeted dog owners with the app market believing it can enrich your relationship with your dog.

By | Bytesize, Digital Digest, Notebook | Sunday, 31 March 2013 at 4:00 am

How new digital technology is helping young people to cope with mental illnesses, Bytesize

How new digital technology is helping young people to cope with mental illnesses

Mental illness can be your very worst companion. It might keep you in your bed all day, coiling round you with its tight embrace and soft whispers, “Stay here. The morning’s past and you’ll never manage anyway. You can try again tomorrow but today’s already lost.” When bedtime beckons, you might not sleep. Your illness bothers you with its tears and its worries or its silence until morning returns.

By | Bytesize, Digital Digest | Tuesday, 12 March 2013 at 3:19 pm

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