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Thursday, 24 April 2008

Comments

Clifford

Since, as you say, all claims are frozen until this matter is resolved, how will you be able to progress this blog?

MB

I have an Alliance and Leicester account which I opened because they were offering an interest free overdraft. My intention was to transfer all of my finances to this account but there was a problem with the paper work and, in the midst of a house move, I didn't complete the process. After the a year had passed, A&L requested that I pay back the money I had spent using the overdraft. I called to confirm the amount and made the payment assuming this would be the end of the matter. 2 months later I received a letter stating I owed £155! It turns out that A&L had charged £5 before my payment had cleared and, with further charges, the figure had swollen. I have now emailed them twice and spoken to them. All I want to do is close the account and get my money back.

Geoff Edmonds

The £15 a day "fine" on a Lloyds TSB over draft excess over £25. One of our accounts has been £0.44 over the limit for 10 days. In theory that we will have to pay £150 for £0.44!! Is there anything we can do about this?

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