Cyberclinic: Run out of ink?
Back in March, we worked ourselves up into a blind fury over the cost of inkcarts, and how the relatively low cost of printers fails to compensate for the arm and a leg we pay each time a cart runs out. But over on a blog at Slate, Farhad Manjoo has been looking into how our printers are lying to us, and how we might be forking out for inkcarts several days, or even weeks, before we actually need to.
The problem derives from printer manufacturers adding a supposedly helpful feature to their machines, which informs us when they've run out of ink. Now, you might have thought that it was manifestly obvious when a machine runs out of ink, because it simply stops printing ink, and starts printing fresh air. But instead of flashing a warning light, as a car might do when the petrol gauge is getting low, the machine sends a signal to the computer asking for a message to be flashed up urging us to replace the cart – and, in some cases, refusing to let us print out any more copies until we've obeyed the order.
Which would be fine, if the order didn't come well before the printer cart had actually run out of ink. Manjoo, surprised that he was being asked to switch carts before the print quality had deteriorated, came across a blog post where someone had tricked his printer into not flashing a warning by covering a sensor with a small piece of tape. As Manjoo says:
"I followed his instructions, and my printer began to work. At least eight months have passed. I've printed hundreds of pages since, and the text still hasn't begun to fade. On FixYourOwnPrinter.com... one guy says that after covering the sensor, he printed 1,800 more pages before his toner finally ran out."
In the past, lawsuits have been filed against printer manufacturers for failing to allow us to use all the ink that we've paid for; their defence is that there needs to be a reserve of ink in order to avoid damaging the print head. It's clear that the practice is still ongoing – but the question is whether keeping 1,800 pages worth of ink in a safety reserve is perhaps a little over cautious.
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The reason why the printers are so cheap is because it is a loss leader! You can find printers for £30 now, but the ink cartridges cost more than that.
It is best to buy something more expensive, you then pay less in ink...
Posted by: David Whitehouse | Saturday, 21 March 2009 at 08:28 PM
The reason why modern printers are cheap is because they plan to make a loss on them and make more profit on the ink cartridges - a cheap printer is a loss leader.
That is why you can get printers for as little £30 but end up paying more in inks the first time you refill!!!
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Posted by: Shawn Michael | Monday, 06 July 2009 at 01:15 PM